Employees are an essential factor in retail. Motivated employees add value by showing enthusiasm with human interest and through their knowledge. Employees who behave in this style give customers and colleagues energy and confidence and make an essential contribution to the company's identity.
 

Employee  motivation  is key to harnessing the distinctive potential of in-store shopping and is, therefore, a prerequisite for  success . Continuous education and training give employees' knowledge and visible self-confidence. Employees function better by stimulating self-initiative and adequate personal planning. The result is greater efficiency, higher sales and, more importantly, build employee-customer loyalty and satisfaction.
 

Now are the time and the need to think about  change . The post-Covid market will be different, but it certainly offers opportunities. With a modified strategy based on adding value and being different and better than the competition, the choices are clear. The Q4 Retail Boardroom Cockpit is the tool to find the answers through analysis and simulation to facilitate staying ahead of the retail curve.